FAQ

Which services do you NOT provide?

Common examples include:



If you have a question about a particular service not listed here, please contact me.

What are your COVID policies?

Patients must be vaccinated against COVID-19 to schedule an in-person appointment. Proof of vaccination will be required at the time of your first visit. Please wear a mask when entering the building regardless of vaccination status. Virtual appointments are available to all patients regardless of vaccination status. 

I run an air purifier in the room and sanitize high-touch surfaces between each appointment. At the beginning of each visit, I will check your temperature and ask whether you have had any of the following symptoms: fever or chills, cough, shortness of breath or difficulty breathing, fatigue, muscle or body aches, headache, new loss of taste or smell, sore throat, congestion or runny nose, nausea or vomiting, diarrhea. 

If you have recently been exposed to COVID-19, or if you have any of the above symptoms, please DO NOT come to your scheduled appointment. Please call the office as soon as possible to discuss alternative options for your visit. 

What should I ask my insurance company?

How do I schedule an appointment?

If you would like to request a free 15-20 minute phone consultation, please complete the contact form on the 'Contact' page of this website. Due to high volume of requests, I am unfortunately unable to respond to all requests. If I have availability, I will reach out to you as soon as possible to briefly discuss what you are looking for

Please note that filling out the contact form and/or leaving a voicemail is a request for evaluation and DOES NOT establish a doctor/patient relationship.

What should I expect for my first appointment?

If you have a virtual appointment, you will receive the link to the video conference via email. If you have an in-person appointment, you will receive the office address in an email along with the practice policies, privacy notice, and intake form. Please complete and upload the forms to this secure link at least 2 days in advance. Please bring a list of your prescription medications and any over-the-counter medications or supplements, as well as any important medical or mental health records. If you would like to use a different payment method than the one used for the appointment deposit, please bring that information as well.

The office is located in downtown Tacoma, so arrive 10-15 minutes early to allow time for parking. Street parking is available nearby for $1-2/hour. Notify me via text message that you have arrived and I will meet you at the front door. 

What is your cancellation policy? 

Any appointments will need to be cancelled or rescheduled at least 48 hours before your scheduled appointment. Cancelling or rescheduling your appointment within the 48-hour time frame will result in the $200 late cancellation/no-show fee being charged to the credit card on file. Not showing up to your scheduled appointment without contacting me will also result in the $200 fee being charged to the credit card on file.

What should I do if I am in a crisis?

For a life-threatening behavioral health crisis, call 911 or go to the closest emergency room immediately. 

For a non-life threatening but urgent behavioral health crisis, call the Crisis Line (Pierce County: 1-800-576-7764 or text 741-741; King County: 1-866-427-4747) or the National Suicide Prevention Lifeline (1-800-273-8255). You may also text the Crisis Text Line (text HOME to 741-741). These services are available 24 hours/day, 7 days/week. If you have any concerns or doubts, it is safest to call 911 or go to the closest emergency room. If you are an established patient with me, please contact me when you are in a safe, secure environment.